mmoja7 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data mmoja7 collects, how we use it, who we share it with, and the rights you hold as a player based in Bangladesh.
1. Introduction
mmoja7 ("the Company", "we", "us", "our") is committed to protecting the privacy and personal data of every player who accesses the mmoja7 online casino and sports betting platform at mmoja7.org ("the Platform"). This Privacy Policy describes in plain English how we collect, process, store, share, and protect your personal information when you register an account, make a deposit, place a bet, use any game, or otherwise interact with our services.
This Privacy Policy forms part of our wider legal framework alongside the mmoja7 Terms and Conditions and Responsible Gaming Policy. By creating an account on the Platform or by continuing to use our services, you confirm that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please do not use the mmoja7 Platform.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or business operations. Material changes will be communicated via the email address or mobile number registered to your account. The version published on this page is always the current version and carries the effective date shown above.
Privacy Commitments at a Glance
SSL Encryption
All data in transit between your device and mmoja7 is protected by SSL/TLS encryption.
No Data Selling
mmoja7 never sells your personal data to third-party advertis ers or data brokers under any circumstances.
Transparency
We tell you exactly what data we collect and why — no hidden processing or undisclosed purposes.
Your Rights
You may access, correct, or request deletion of your personal data at any time by contacting us.
Local Payments
bKash, Nagad, and Rocket transaction data is handled securely and never shared beyond payment processing.
Retention Limits
We only retain your data for as long as your account is active or as required by applicable law.
2. Personal Data We Collect
mmoja7 collects personal data in several ways: directly from you when you register or interact with the Platform, automatically through your device and browsing behaviour, and from trusted third-party sources as part of our identity and payment verification processes. The categories of personal data we may collect and process are described below.
3. How We Use Your Personal Data
Account Registration and Management
We use your identity and contact data to create and maintain your mmoja7 account, verify your identity and age (21+ requirement), authenticate your login sessions, and communicate important account-related updates such as password changes, deposit confirmations, and withdrawal notifications. Without this data, we are unable to provide you with access to the Platform.
Payment Processing
Your financial and payment data is used solely to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay in BDT. We retain transaction records to reconcile your account balance, resolve payment disputes, and comply with financial record-keeping obligations. Payment data is never used for marketing profiling without your explicit consent.
Fraud Prevention and Security
mmoja7 uses identity, technical, and gaming activity data to detect and prevent fraudulent activity, bonus abuse, money laundering, underage gambling, and other prohibited conduct on the Platform. This is a legitimate interest processing activity that is essential to maintaining a safe and fair environment for all players. Suspicious activity may result in account review, suspension, or referral to relevant authorities.
Responsible Gaming Compliance
We monitor gaming activity data to identify patterns that may indicate problem gambling behaviour, in order to proactively offer responsible gaming tools such as deposit limits, session reminders, and self-exclusion options. This processing is conducted in the interest of player welfare and is a core part of our responsible gaming commitment.
Marketing Communications
Where you have given explicit consent, we may use your contact data to send you promotional offers, bonus notifications, and seasonal promotions relevant to Bangladesh players. You may withdraw your marketing consent at any time by contacting [email protected] or using the opt-out link included in any marketing message. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Platform Improvement and Analytics
Technical and device data is used in aggregate and anonymised form to analyse Platform performance, identify popular games and features, optimise the user experience on mobile devices, and plan future product development. This data does not identify you personally in the analytics context.
4. Data Sharing and Third Parties
mmoja7 does not sell, rent, or trade your personal data to any third party. We may share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
4.1 Game Software Providers
When you play a game on the Platform, your session data (including bets placed and game outcomes) is shared with the relevant third-party game provider — such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi — to facilitate gameplay and settle results. These providers act as data processors and are contractually bound to process your data only for the purposes of game delivery and fair play verification.
4.2 Payment Service Providers
To process deposits and withdrawals, your mobile wallet number and transaction amount are shared with bKash, Nagad, Rocket, or Upay as required to complete the transaction. These providers are independent data controllers in respect of their own payment processing systems and their handling of your data is governed by their own privacy policies and applicable Bangladesh financial regulations.
4.3 Identity Verification Services
Where required as part of our Know Your Customer (KYC) process, identity documents and biometric data may be shared with regulated third-party identity verification services. These services are engaged solely for the purpose of confirming your identity and age, and are prohibited from using your data for any other purpose.
4.4 Legal and Regulatory Disclosures
mmoja7 may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies if required to do so by applicable law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity. In such cases, we will disclose only the minimum data necessary to comply with the legal obligation.
Your assurance: Outside of the four categories above, mmoja7 will never share your personal data with any external party without first obtaining your explicit written consent. We do not share data with advertising networks, data brokers, or any commercial third party for their own marketing or analytical purposes.
5. Cookies and Tracking Technologies
The mmoja7 Platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and collect anonymised analytics data about how the Platform is used. Cookies are small text files stored on your device by your browser at the request of the Platform.
We use the following categories of cookies: strictly necessary cookies (required for the Platform to function, such as session authentication tokens — these cannot be disabled); functional cookies (which remember your language preference and game history within your current session); and analytics cookies (which collect aggregated, anonymised data about pages visited and features used, to help us improve the Platform).
You may control or delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your mmoja7 account and using the Platform's core features. mmoja7 does not use advertising cookies or cross-site tracking technologies.
6. Data Retention
mmoja7 retains your personal data for as long as your account remains active, and for a further period thereafter as required by applicable financial, legal, and regulatory obligations. As a general guide: account registration and identity data is retained for a minimum of five years following account closure; transaction records are retained for a minimum of seven years following the transaction date; gaming activity logs are retained for a minimum of three years; and support communications are retained for two years from the date of closure of the relevant support case.
Once the applicable retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or permanently anonymised. Anonymised aggregate data derived from your account (such as statistical gaming trends) may be retained indefinitely as it no longer constitutes personal data once it cannot be linked back to you as an individual.
Account closure note: Closing your mmoja7 account does not result in the immediate deletion of all your personal data. We are required by financial record-keeping rules to retain transaction and identity data for the periods stated above. If you wish to understand exactly what data is held about you following account closure, please contact us at [email protected].
7. Your Data Rights
Request a Copy of Your Data
You have the right to request a copy of all personal data that mmoja7 holds about you. We will respond to verified access requests within 30 days and provide the data in a clear, readable format. There is no charge for a first access request in any 12-month period.
Correct Inaccurate Data
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. You may update certain account details (such as your mobile number or address) directly through the account settings area, or by contacting our support team.
Request Deletion of Your Data
You may request that mmoja7 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that erasure requests cannot override our legal obligation to retain transaction and identity records for the statutory minimum periods described in Section 6.
Object to Processing
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and this objection will be honoured without question. You may also object to other forms of processing where mmoja7 relies on legitimate interest as the lawful basis, subject to the outcome of a balancing assessment.
To exercise any of the rights described above, please submit a written request to [email protected] from the email address registered to your mmoja7 account. We may need to verify your identity before processing the request. All requests will be acknowledged within 5 business days and resolved within 30 days unless the complexity of the request requires additional time, in which case we will notify you.
8. Data Security
mmoja7 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive data fields (including identity documents and payment details), role-based access controls that limit employee access to personal data on a need-to-know basis, regular security assessments and vulnerability testing of the Platform, and secure disposal procedures for physical and digital records containing personal data.
Despite these measures, no data transmission over the internet or electronic storage system is guaranteed to be 100% secure. If mmoja7 becomes aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable regulatory authority without undue delay in accordance with applicable law. You are also encouraged to take steps to protect your own account security, including using a strong unique password and never sharing your login credentials.
9. Children and Underage Players
The mmoja7 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data belonging to individuals under the age of 21. Our registration process includes an age declaration step and we reserve the right to request documentary proof of age at any time.
If you believe that a person under the age of 21 has created an account on the mmoja7 Platform or submitted personal data to us, please contact us immediately at [email protected]. Upon confirmation, we will close the relevant account and delete all associated personal data without delay.
10. Contact Us About Privacy
Privacy Enquiries and Data Requests
For any questions, concerns, or formal requests relating to this Privacy Policy or the handling of your personal data, please contact our dedicated privacy support channel. We are available 24 hours a day, 7 days a week.
- Email: [email protected]
- Subject line: "Privacy Request – [Your mmoja7 Username]"
- Response time: Acknowledgement within 5 business days
- Resolution time: Within 30 days of verified request receipt
- Language: English (Bangladesh)
Please include your registered username, the nature of your request, and any relevant reference numbers to help us handle your enquiry efficiently.
Your Data Is Safe With mmoja7
We are committed to keeping your personal information private and secure. Ready to explore the Platform? Log in to your account, check our FAQ, or review our Responsible Gaming resources. 21+ only.
Log In to mmoja7 Visit Our FAQ Responsible Gaming